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Siebel Call Center Engineer
-Siebel Call Center 7.8 application configuration and trouble shooting experience - Siebel 7.8 tools experience - Experience with inbound and outbound call center procedures and processes including opportunity and lead management - Siebel Workflows, eScript, Business Services, Workflow policies, Assignment Manager, Communication. EAI a plus - Oracle 10g database experience. PL/SQL, stored procedures, & functions - 5+ years of experience in the field - Excellent verbal and written communication skills
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