Advanced Contact Solutions Inc. Company Information

Profile:

Advanced Contact Solutions,Inc. is a provider of outsourced Customer Relationship Management services and solutions. Its multi-channel contact centers provide 24x7 telephone and Internet-based technical help desk, customer service and product support. In every phase of the sales cycle, from customer acquisition through retention, ACS helps companies manage effective communications with their customers enhancing loyalty and customer lifetime value. With structures and systems that nurture information exchange, joint learning, and a mode of knowing and understanding, ACS employees are able to cross the traditional organizational boundaries to work on live business issues and concerns. This ensures employees' skills and knowledge are kept current and attuned with the evolving needs of the business and industry. Beyond compensation and traditional system of rewards, our employees can look forward to an environment where continuous learning has become a way of life.