Get Call Center JobsGet Call Center Jobs

Call Center Agent - The Ritz-Carlton Reynolds, Lake Oconee (18002ESI)


Ad
Call Center Agent

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.





The Ritz-Carlton Reynolds, Lake Oconee, located at One Lake Oconee Trail, Greensboro, GA, 30642 currently has the following opportunity:

Call Center Agent (18002ESI):

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.




We invite you to learn more about this position and apply at: https://jobs.marriott.com/marriott/jobs/18002ESI?%3Flang=en-us

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

Additional Locations : Athens, Georgia; Milledgeville, Georgia


The Ritz-Carlton is an equal opportunity employercommitted to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Please leave blank
Minimum of 400 (0) characters
Please leave blank
Good news! We have your resume on file, you can use our Quick Apply function to easily apply to this job.

Critical Need Jobs


Employer Information

Previous Page New Search

Your service is great. I registered as a job seeker and in 1 week I got a job. Thanks!

George Esfakis, Rep for T-Mobile

Join 6,476 other Call Center Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Call Center Jobs in Georgia

  1. Call Center Alternative - Drive with Uber

    Greensboro, GA
    Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and...
  2. Call Center Alternative - Drive with Uber

    Greensboro, GA
    Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and...
  3. Collections/ Call Center

    Lawrenceville, GA
    Job Description Mange inbound/outbound calls.manage your own portfolio,as well as other office...
  4. Uber Driver Partner - Supplement Your Call...

    Buckhead, GA
    Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around yo...
  5. Supermarket Shopper (Car Required)

    Greensboro, GA
    Earn money shopping and delivering groceries, giving customers more time to do what they love. * Be Independent Schedule work arou...
  6. Professional Carpenters - Grow Your Business...

    All cities, GA
    Over 25 million homeowners have trusted HomeAdvisor to help them find quality professionals with the expertise to turn their home ...
  7. Student Truck Drivers - Paid Training...

    Watkinsville, GA
    CDL or No CDL? Doesn't Matter!
  8. We Train New Truck Drivers! Apply Today!| Sign...

    Rutledge, GA
    CDL or No CDL? Doesn't Matter!
  9. Call Center Representative, need more income?...

    Siloam, GA
    Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid...
  10. Call Center Representative, need more income?...

    Greensboro, GA
    Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid...
Browse all Call Center Jobs in Georgia
Previous Page New Search