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CSR Agents for Technical Account-Dayshift


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Salary Offer:
-15k to 25k plus other benefits
-2k technical allowance
Location:Quezon City

Job summary:
answer incoming customer calls and provide assistance for registration, email creation, physical line signal testing, modem/filter set-up, plus email, browser, and modem troubleshooting
interact and coordinate with other departments to resolve customer issues
determine further action or final completion on customer cases received.
may be asked to sell additional products or services

Key Qualifications:
-At least HS Graduates
-6 months call center experience is required
-Good interpersonal and analytical skills
-Comfortable in speaking in English
-Knowledgeable about basic computer navigations
-Can start ASAP

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