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This blog is presented by Greg Levin. He has been researching, writing about and evaluating contact centers and customer care since 1994. He was also the former editor of ICMI's Service Level Newsletter and Call Center Management Review.

Browse recently posted Call Center jobs

  1. Call Center Alternative - Drive with Uber

    Boston, MA
    Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and...
  2. Call Center Alternative - Drive with Uber

    Lexington, MA
    Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and...
  3. Customer Care Associate I (PT)

    Frederick, MD
    The Customer Care Associate handles all incoming ACD calls while delivering prompt, accurate and exceptional customer service to a...
  4. Sales Representative

    Rockville, MD
    About us: King Buick GMC has been in the business since 1926 and we are the #1 Buick GMC dealership in the state of Maryland. One ...
  5. Help Desk Support Technician II

    Gaithersburg, MD
    The Humane Society of The United States (HSUS), the nation s largest animal advocacy organization is seeking a Help Desk Support T...
  6. Sales Representative

    Washington, DC
    Analyzes territory and develops call routing to establish correct targets, reach and frequency for maximal territory growth. ... A...
  7. Customer Service Program Specialist

    Gaithersburg, MD
    This is your opportunity to have an exciting career while making a difference in people s lives. include but are not limited to: H...
  8. Sales Representative - Home Security Sales -...

    Mc Lean, VA
    **Overview** An exciting variable-based pay opportunity with uncapped earnings potential! Average earnings $65K - $75K.
  9. Sales Representative - Home Security Sales -...

    Gaithersburg, MD
    No cold calling or lead generation necessary!
  10. Help Desk Analyst

    Washington, DC
    About EAB EAB is an education best practices firm that uses a combination of research, technology, and services to improve the per...

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