Get Call Center JobsGet Call Center Jobs

Xfinity Mobile Tech 1 Support


  • Comcast
  • 06/01/19
  • North Charleston, SC
  • 29405
  • Full-Time
As you may already know, Comcast is one of the nation's largest technology companies. Comcast provides world class video/entertainment content, High Speed Internet and Voice/Mobile phone service for residential and business customers. We are seeking eager, enthusiastic professionals who are interested in a career with us. The ideal candidate will have a strong preference for providing world class Customer Service Experience in every customer interaction.

Summary
Responsible for working closely with customers in all markets nationwide to understand root cause for all advanced issues regarding provisioning, billing, sales, account management and repair related tickets and calls. Communicates and/or implements process requirements to reduce overall trouble rates. Uses multiple advanced systems and applications to ensure customer service orders and tickets are completed accurately and on-time while creating a great customer experience within the Xfinity Mobile call center environment. Establishes rapport and promotes effective relationships, upholding Xfinity Mobiles commitment to the customer experience through NPS, Voice of the Customer (VOC) surveys, FCR and using established procedures to resolve all customer issues.

Qualifications
- High School or Equivalent
- Generally requires 0-2 years related experience.

Comcast is an EEO/AA/Drug Free Workplace.


Employer Information

Browse other Call Center Jobs in South Carolina

  1. Customer Service Representative

    North Charleston, SC
    GET TO KNOW ALORICA At Alorica, we only do one thing ? make lives better, one interaction at a time. We?re a global leader in cust...
  2. Customer Service Representative (Multi Branch...

    Ladson, SC
    Supports the branch manager in the daily operation of the branch office * Provides courteous customer service * Solicits for new...
  3. Customer Support, Associate

    Charleston, SC
    About Blackbaud: Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services,...
  4. Call Center Agent

    North Charleston, SC
    Join our family of talented Call Center Agents who "Just Sound Better!• Earn top dollar for your performance and feel good repre...
  5. Senior Living Customer Care

    Charleston, SC
    Job Locations US-SC-Charleston Category Customer Service/Support Overview This is a remote independent contractor role which pro...
  6. Customer Service and Sales Reps Needed -...

    Charleston, SC
    Customer Service and Sales Reps Needed - Immediate Openings Vector Marketing is currently interviewing for customer service focus...
  7. Client Service Representative I

    Ladson, SC
    OverviewThis is an entry level position responsible for processing all release of information (ROI) specifically medical record re...
  8. Customer Service Representative

    Charleston, SC
    Ref ID: 03270-0011002176 Classification: Customer Service Compensation: DOE OfficeTeam has an opening for a Customer Service Re...
  9. Work at Home Customer Service

    Charleston, SC
    Earn at Home by Taking Surveys - Customer Service Rep - Data Entry - Work at Home / Part Time We are looking for people nationwid...
  10. PT Customer Service Specialist

    Charleston, SC
    WELCOME TO SHERWIN-WILLIAMS Sherwin-Williams is the largest paints and coatings company in the world. With $15.8 billion in sales,...